Frequently Asked Questions:

Our Frequently Asked Questions (FAQ) page is designed to provide you with quick and comprehensive answers to common inquiries about The Brickspace and our services. We understand that you may have questions about various aspects of our business, offerings, policies, and more. This page serves as a valuable resource to address those queries.

What is The Brickspace?

The Brickspace is a specialized retail establishment situated in Sault Ste. Marie, Ontario, Canada. The establishment is dedicated to offering a range of products centred around building blocks, in addition to hosting birthday parties, events, and related services.

Does The Brickspace sell other branded building blocks or just Lego®?

The Brickspace offers a diverse selection of building block brands both in-store and online. These include Lego®, Mega Bloks®, and Make-It Blocks™. Additionally, The Brickspace proudly offers its exclusive in-house brand of custom 3D printed building blocks, providing customers with a comprehensive range of options to choose from based on their preferences and creative needs.

Are all Brickspace products made using genuine Lego® bricks?

The Brickspace strives to utilize 100% genuine Lego® bricks in our custom building block sets; nevertheless, there could be instances where non-Lego® branded bricks are incorporated either alongside Lego® or as a complete substitute. We recommend consulting the product packaging for specific information on whether a set consists of Lego® bricks, alternative brands, or a combination thereof.

Where is The Brickspace located, is its storefront open?

The Brickspace is situated in Sault Ste. Marie, Ontario, Canada. However, our storefront launch has been postponed in response to the Covid-19 pandemic. We plan to unveil our physical storefront at a later date, ensuring a safe and conducive environment for our customers. In the event of a successful venture in Sault Ste. Marie, The Brickspace may consider expansion into other cities within the province of Ontario and elsewhere in Canada and the US.

How can my business partner with The Brickspace?

To initiate a partnership with The Brickspace, we enthusiastically welcome businesses interested in collaboration. We offer a range of avenues through which other businesses can participate in our endeavours. If your business is keen on working with us, we encourage you to contact us via email to express your interest in forming a partnership or to request further information regarding collaboration opportunities. We value and appreciate your interest in joining forces with The Brickspace.

Does The Brickspace attend conventions and trade shows?

Indeed, The Brickspace actively participates in annual conventions such as Fan Expo, alongside local vendor shows and sidewalk sales. Commencing in 2021, we attended our first vendor show with our friends at Xcite Entertainment Solutions. This has proven successful and aligns with our ongoing commitment to engaging with enthusiasts and communities through these kinds of events. We plan to maintain and expand this involvement in such conventions and trade shows in the foreseeable future.

What is Twin Soo Bricks and why is it included in The Brickspace name?

Twin Soo Bricks represents the original identity of our Bricklink store, established back in 2009. Upon the inception of The Brickspace, a strategic decision was made to amalgamate our existing Bricklink store with this new business venture. Consequently, the name "The Brickspace - Twin Soo Bricks" was conceived, symbolizing the integration of our Bricklink store heritage and our broader business pursuits under a unified brand. The Bricklink store, carrying the legacy of Twin Soo Bricks, remains fully operational and accessible to this day, reflecting our commitment to both our roots and future endeavours. You can visit our Bricklink store by clicking here.

What is the Community Program Fund and how can I support it?

The Community Program Fund (CPF) is a financial resource that community members can contribute to. This fund plays a crucial role in enabling The Brickspace to organize and execute complimentary giveaways, annual promotions, and special events designed for children and youth within the community. Previously, this fund has fully subsidized expenses for initiatives like our Secret Santa Program and facilitated contributions of prizes for numerous local events. If you are inclined to extend your generosity and assist in sustaining these programs, we kindly invite you to donate today.

To contribute to the Community Program Fund, please utilize the donation button provided below. Your support is greatly appreciated.

Is The Brickspace currently hiring?

Yes, The Brickspace is always on the lookout for new members to join our team. We post all our open positions to local and Canada-wide job boards. We may also from time to time post job postings to our Facebook page and use the Facebook Jobs feature. If you are interested in applying, you can fill out an application at any time using the button below.

What other services, that may not be listed does The Brickspace offer?

In addition to the mentioned services listed on our services page, The Brickspace also offers a specialized service involving inventory and replacement. Historically, our team has engaged in disassembling and organizing extensive Lego® sets. Subsequently, utilizing the Bricklink marketplace, we procure any missing parts required for the set's owner or collector. While this service is available to our customers, it is specifically provided upon special request. For further information and a comprehensive understanding of this service, we encourage you to reach out to us via email.